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Trade IN S c a m

Has anyone ever felt like they have been s c a m m e d by Verizon's trade ins? Myself and my wife upgraded to the new Z flips in turn trading in our new devices. I traded in my Note which was told it was work $800 in trade in value. Somehow after trading in and upgrading my bill is $80 more and I am still paying full price for both phones I upgraded to. I feel like the 2 phones I "Traded" in were honestly stolen from me and I received nothing in return. Is there anything legally I can do about this?

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