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Unauthorized card charges Verizon

I have audio  of my phone  calls to Verizon customers service an my bank emailed  me my bank statement  I need to speak to head of Verizon  wireless for a unauthorized  use of my card I have all my proof an of not giving consent  to run my debt card an I what something done about this please  

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Re: Unauthorized card charges Verizon
Customer Service Rep

I am sorry for any inconvenience as we do value the security of your payment sources. Do you have an active Verizon Wireless account that the charge was applied to? YaleK_VZW