Unhappy with oreo update
JACTUR66
Newbie

Since the oreo update, the profile sharing feature does not work.  How to fix? I've restarted,  reset network connection,  restarted in safe mode. No luck

0 Likes
Re: Unhappy with oreo update
jrh4054
Specialist - Level 3

Welcome to the world of major system updates.

Re: Unhappy with oreo update
kathy65793
Master - Level 1

Have you cleared the cache partition since the update?

Turn the phone off then press and hold volume up-power-home

Then when the phone goes into recovery mode use the volume down button to highlight

clear cache partition then press power then use volume down to say yes press power

again. Then just reboot the phone. This not change any of the settings on the just clears out

a bunch of the old files that maybe conflicting with the new files.

Re: Unhappy with oreo update
vzw_customer_support
Customer Service Rep

JACTUR66, major updates bring many new features to your phone, and we want to ensure your phone keeps working for you as needed. The community offered some great tips to help keep your phone working optimally after a major update. Has your profile sharing feature returned to back normal since trying out the steps that kathy65793 recommended?

 

Please keep us posted.

 

NicandroN_VZW

 

Follow us on twitter @VZWSupport

0 Likes
Re: Unhappy with oreo update
jrh4054
Specialist - Level 3

Major updates can, and often do, bring major problems as well.  I wonder how much testing is done before they're pushed to users.

Re: Unhappy with oreo update
MUWETHRMAN
Enthusiast - Level 2

I really don't like how when you swipe away and notification at also gets rid of the number badge on the app. It was nice to be able to swipe away the notification but remember with the number badge that there was still an email or something there. Would like that feature brought back

Re: Unhappy with oreo update
MUWETHRMAN
Enthusiast - Level 2

And, really annoying that the keyboard in the messaging app keep defaulting to Samsung Keyboard even after changing to Google Keyboard - this keyboard stinks, as does it's voice to text.  Why can we not have Google Keyboard as default anymore.

Re: Unhappy with oreo update
MUWETHRMAN
Enthusiast - Level 2

And, unhappy that you cannot have different notification sounds for different contacts when they text you.

Re: Unhappy with oreo update
MUWETHRMAN
Enthusiast - Level 2

So frustrating that you take a way old, good features in place of [removed] stuff.  Figure out how to add stuff on without removing features for crying out loud!

Content removed to comply with Verizon Wireless Terms of Service

Re: Unhappy with oreo update
kathy65793
Master - Level 1

I know what you mean when the whole phone changes all at once with a new operating system. That's why I like this forum. There are a lot of people on here that have the patience to go thru all the settings and find ways to get back a lot of the old things that we liked about the phone before the update or how they fixed it to work even better then it did at first.I am sure if we wait long enough someone will come on here and tell us how to fix a lot of these problems