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Verizon 4g LTE Samsumg Note 3 not accepted for Verizon Prepaid services
Addysh
Enthusiast

I have a low usage, almost brand new quality Verizon's Samsung Note 3, which I recently upgraded for an iPhone X. Until around a month ago I was using the Note 3 without any issues whatsoever. I wanted to use the Note 3 device for my kid. When I key in the IMEI number the device shows "not compatible" for Verizon Prepaid services. Within a month or so, how did this perfectly troublefree Postpaid device become ineligible for Prepaid? Is there something I can do to get prepaid BYOP service activated using my Samsung Note 3?

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Re: Verizon 4g LTE Samsumg Note 3 not accepted for Verizon Prepaid services
boringusername

Note 3 doesn't support HD calling. That's why it can't be activated

Re: Verizon 4g LTE Samsumg Note 3 not accepted for Verizon Prepaid services
Addysh
Enthusiast

Thanks, is there any OEM driver update etc. to make Samsung Note 3 support HD calling?

Also, the list of devices not supported by Verizon does not have Samsung Note 3 in there....

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Re: Verizon 4g LTE Samsumg Note 3 not accepted for Verizon Prepaid services
boringusername

@Addysh wrote:

Thanks, is there any OEM driver update etc. to make Samsung Note 3 support HD calling?

...


No. If the phone was going to support it it would have by now. I'm not sure which list you are looking at but it's an old phone so mnay that's why it's not on it.

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Re: Verizon 4g LTE Samsumg Note 3 not accepted for Verizon Prepaid services
bearone21
Legend

you have a brand new note3 that still has its antiquated os.

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Re: Verizon 4g LTE Samsumg Note 3 not accepted for Verizon Prepaid services
vzw_customer_support
Customer Support

No, there is no information on this feature being added to this device at this time. We no longer sell this device. That is why you're unable to see this device listed. TaylorH_VZW

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