Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
I traded in a perfect condition S10 plus and now the warehouse says there is no phone associated with my number as a trade in (automated service reply), while the customer service rep says that my perfect condition phone was rated non-working and I did not get the promised value.
This is a theft. Unacceptable. A quick google search proves that this is a standard that Verizon has pulled on literally thousands of people! Seriously Verizon. Stealing from customers is so common that it has thousands of examples? Explain yourself.
We definitely understand the importance of receiving your promotion, and we can certainly look into what happened, and how we can help get it corrected. Please send us a Private Note, so we may be able to assist.*Gert