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Wallpaper changes every so often without me changing- how to fix it?
beckerdecker
Newbie
‎02-22-2014 05:47 PM

My home screen wallpaper changes every so often without me changing it. I believe it is a setting, I just don't know how to change it so that the wallpaper that I set, actually stays set and doesn't change. Does anyone know how to fix this? Thanks.

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Re: Wallpaper changes every so often without me changing- how to fix it?
Ann154
Community Leader
Community Leader
‎02-22-2014 06:39 PM

Are you using a live wallpaper?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Wallpaper changes every so often without me changing- how to fix it?
1twinangel
Newbie
‎03-05-2014 10:12 AM

Mine is doing the same thing.  I think it is due to the latest software update.  I am not using a live wallpaper and I do not have the "daydream" setting on.  Someone please help!!

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Re: Wallpaper changes every so often without me changing- how to fix it?
vzw_customer_support
Customer Service Rep
‎03-07-2014 10:27 AM

Hello 1twinangel
I'm sorry to hear your having wallpaper issues. I would be happy to look into this with you. Does the wallpaper change when using an application? How often is it changing. Did this start after an application was downloaded?

Please power the device in safe mode and retest. Here's how:http://support.verizonwireless.com/support/devices/knowledge_base.html/84502/&lid=sayt&sayt=safe%20m...

I look  forward to getting this resolved and working with you.
JoeL_VZW
Follow us on Twitter @VZWSupport

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