What do you do if you forgot your security pattern?
4Mygirlies
Newbie

I really don't want my edge to reset to factory settings, so I'm wondering if there's a way to get around a forgotten security pattern?  Thanks!

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Re: What do you do if you forgot your security pattern?
vzw_customer_support
Customer Service Rep

4Mygirlies,




There is nothing fun about getting locked out of your device. At this point you have two options:


1) Try the Android Device Manager: https://www.google.com/android/devicemanager You will need to know your Gmail account & password to login.


2) Factory Reset: http://www.verizonwireless.com/support/knowledge-base-203263/


ChristineJ_VZW
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