What is the easiet and best way to backup my entire phone including the card?
jrh4054
Specialist - Level 3

I want to backup my phone before getting a new one.  I have a VZW cloud account. 

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Re: What is the easiet and best way to backup my entire phone including the card?
vzw_customer_support
Customer Service Rep

That is a great question! You can process a BackUp on youyr Verizon Cloud application. You will open the application, and it will prompt you to backup your device. JasonC_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: What is the easiet and best way to backup my entire phone including the card?
jrh4054
Specialist - Level 3

JasonC_VZW, are you sure will this backup my apps, all home page icons and shortcuts, pics on the SD card?  I want to backup all of these.

According to the app, it only backs up contacts, photos and videos (on the phone I believe), music, documents, and messages.

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Re: What is the easiet and best way to backup my entire phone including the card?
Ann154
Community Leader
Community Leader

For me personally? Not using a VZW Cloud account is my choice.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: What is the easiet and best way to backup my entire phone including the card?
jrh4054
Specialist - Level 3

Do you have any ideas for backing up the S7 using something other than the VZW Cloud?

Re: What is the easiet and best way to backup my entire phone including the card?
Ann154
Community Leader
Community Leader

Google Photos for the pictures. A SMS Backup application available from the Play Store for the SMS and MMS messages. Use the backup feature to your Google account. You can also connect the phone to your computer via the USB cable to transfer your items. I know it is more steps, but you also know what has been transferred.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: What is the easiet and best way to backup my entire phone including the card?
jrh4054
Specialist - Level 3

This is a bit more difficult, but would certainly work.  I do use my Google account and the Google Photo app to backup the pics, but I don't think this backs up the pics the card.  I can back them up to my laptop.  Also, there is a VZW app called 'Transfer' which allows a wireless transfer from one phone to another.  Are you familiar either this app? My concern is that once the new phone has been activated, I will lose much of the functions of the old phone.

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Re: What is the easiet and best way to backup my entire phone including the card?
Ann154
Community Leader
Community Leader

You can setup the new phone on Wi-Fi only and once you get everything transferred then you can move the SIM card over to the new phone.

Sorry, not a Samsung fan. If it is anything like the old Motorola transfer application on the Moto X models, I would be okay with it.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: What is the easiet and best way to backup my entire phone including the card?
jrh4054
Specialist - Level 3

If you aren't a Samsung fan, why are you participating in the S7 community?

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Re: What is the easiet and best way to backup my entire phone including the card?
Ann154
Community Leader
Community Leader

jrh4054 wrote:

If you aren't a Samsung fan, why are you participating in the S7 community?

I read all of the community and assist where I can even in the sections of products I don't have or care to use. I'm even less of an Apple fan than Samsung and I participate there too.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.