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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
What issue is going to happen with latest software??
rkvaught
Newbie

The last update caused overheating, drained the battery  disabled features and brought nothing positive from my point of view to this phone.  Any fixes coming in this?

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Re: What issue is going to happen with latest software??
vzw_customer_support
Customer Support

rkvaught, it worries us to see that you've been experiencing multiple issues with your device such as overheating and short battery life after the latest software update. We want to make sure that you take the necessary steps in order to find the root cause for these issues, so you can have your device working properly. We've attached a link for our troubleshooting assistant that will guide you through all the steps necessary in order to get this issue resolved. https://www.verizonwireless.com/support/troubleshooting-tool/

Geovann_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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