rkvaught, it worries us to see that you've been experiencing multiple issues with your device such as overheating and short battery life after the latest software update. We want to make sure that you take the necessary steps in order to find the root cause for these issues, so you can have your device working properly. We've attached a link for our troubleshooting assistant that will guide you through all the steps necessary in order to get this issue resolved. https://www.verizonwireless.com/support/troubleshooting-tool/
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