What should I do if I forgot my lock screen pin?

[skidder127]

my Galaxy S5 phone i set up with lock pattern.  My kids were playing with it and went to the pin. I can't remember the pin.  Can I get into the phone without resetting the the phone

[vzw_customer_support · Accepted solution]

skidder127, We completely understand how it can be to keep up with passwords/PIN codes these days. Security has been put in my on this device to protect your information. Therefore, if the codes are forgotten, you will need to complete the following steps: http://www.verizonwireless.com/support/knowledge-base-145018/.

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[WilliamRhodes87]

Best thing to do is reach out to Samsung via there website. You can choose the locate my phone option and unlock you device from there. I just spent 30 plus minutes speaking with Verizon tier 2 team and didn’t even know this option. All they will do is ask you to factory reset your device, but you don’t have to do that. Just follow the few easy to use steps and you’ll be unlocked in minutes. Hope this helps you with your problems, good luck.

[KH-OrnEsh]

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