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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why are contacts failing to update to the Cloud?

Contacts fail to update to the Cloud? Also Note 4 fails to update to Lollipop

Re: Contacts fail to update to the Cloud
Customer Support
Hello wildfire08,

I'm sorry to hear that you're experiencing issues with updating! We'll work here to ensure this is resolved. We just need a little more information. What happens when you try to do these actions? Are you getting an error message? How long has the Cloud syncing been failing?

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