Why don't Verizon Messages+ notifications take me to the right place?

[CHEFANTHONY]

Hi, there!

I recently upgraded to Message+ version  6.4.42, and now, when I get a text message, and I pull down the notification bar and click on the notification, it only takes me to my list of conversations, and not directly to the text message itself.  This change also followed the most recent Android Software update. Is there a setting to fix this? Or is it just the new way it works? It's kind of annoying to force an extra click to get into the text message. Thanks in advance!  (Samsung S7 Android 7.0)

[vzw_customer_support · Accepted solution]

CHEFANTHONY, we totally understand wanting to have the best experience with any app. Reviewing the Message+ app, it seems that is how the app works when going to the message from the notification screen. 

There is an option to get to the message in one click when you have Message pop up on your screen. To enable this Setting you would tap the Menu icon in the Message+ app (3 lines on the upper left side), then tap Settings, scroll down and tap Enable Popup. When a new message pops up,. you can tap View Conversation to be taken to that thread.

StevenG_VZW

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