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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why won't my new Note 8 charge in my car?

I recently upgraded from a note 5 to a note 8 because my Note 5 was not charging in my vehicle anymore. I've come to find out that my new Note 8 also is not charging in my car even with a Verizon supplied charger. The charger works as it charges other phones that are not on the latest update for Verizon as is the case with my Note 5 and Note 8. I've tried charging my phones in other vehicles with the same Chargers and or the Chargers that belong to those vehicle owners with no success. Is this a firmware issue with the newest system update from Verizon?

Re: Why won't my new Note 8 charge in my car?
Customer Support

SIOBHAN04, ensuring that your device has the ability to charge via your vehicle charger is a must. Help is here. I appreciate all the testing you performed thus far. Let's continue to work together to find you resolution. The software updates don't come from Verizon but rather the manufacturer of the device and the developers of the operating system. As your wireless provider, we simply ensure the software is compatible with our network. I'd like to test some things out. Please put your device in safe mode to temporarily disable the 3rd party applications then attempt to plug your device in the vehicle charger to see if it works while in safe mode. Click the link for the steps and keep us posted on your progress.


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