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Wifi Calling drops call after a few minutes
ccoarsey
Enthusiast

My galaxy s7 edge has been dropping calls while on wifi calling since the update to nougat.  My most recent test shows that the call was able to stay connected for 2 minutes and then dropped and said "wifi connection lost call ended."  The wifi connection was not lost.  The phone worked flawlessy on the wifi calling prior to the Nougat update.  I have no cell signal in my office so I need the wifi calling in order to be able to use my cell phone in my office.  I have gone as far as factory resetting the phone and that did not solve the problem.  Has anyone successfully used wifi calling on nougat for more than a few minutes?  I have the same problem as this post What can I do to fix calls being dropped after last update on Samsung S7 Edge?

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Correct answers
Re: Wifi Calling drops call after a few minutes
bearone21
Legend

you might have a poor wi-fi connection.

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Re: Wifi Calling drops call after a few minutes
ccoarsey
Enthusiast

I rebooted into safe mode to see if the results were any different and the call dropped after 3 minutes.

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Re: Wifi Calling drops call after a few minutes
bearone21
Legend

you might have a poor wi-fi connection.

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Re: Wifi Calling drops call after a few minutes
ccoarsey
Enthusiast

My wifi signal is fine.  I can use my iPad in the exact same location to FaceTime all day long with no problem. This is a problem that started after the update to nougat.  There is a problem with the nougat update on my phone that has affected the wifi calling. Performing a factory reset did not fix the problem.  When I was on marshmallow the wifi calling worked flawlessly.