Won't turn on or charge galaxy S8

[GAYPET81]

i have tried everything and it won't turn on or seems to be charging

[vzw_customer_support]

I apologize for any frustration and for the issues you're having with your device not turning on and nor charging, Gaypet81. It's very important to have your device working and charged so it can be used. I appreciate your efforts in trying to do everything to resolve the issue and let me keep working on getting your device fixed. Can you share the specific steps you've tried to get the device to come on? Does your device have any physical or moisture damage? Please share more details so we can assist you further.

Edwin_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[tmb8000]

Hi - I have the same problem.  Last night my phone suddenly went blank.  Briefly appeared a white circle with a small lightning bolt then went blank.  It will not turn on or charge - no light comes on.  No moisture and I did not drop the phone.  I've tried multiple chargers and multiple outlets.  HELP!

[vzw_customer_support]

tmb8000, I'm sorry to hear about your device. Let's take a look at what is going on. What steps have you tried to get the device to come back on? Have you downloaded new Apps recently? Please share more details so we can assist you further.

StephanieS_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[bearone21]

have you tried charging with the wall adapter??