about alleged s20 ultra camera shattering itself.

[Anonymous]

My new Ultra is coming and hard to accept on the web blown out media showing same photo of back camera appeared to be cracked due to impact and appearing as a bullet shot through it. Its pathetic if many damage and wont admit self damage than a defect.

[vzw_customer_support]

I want to make sure that you receive the best help. To clarify, what is going on? Is your device damaged? StephanieS_VZW

[Anonymous]

 no

ALL others are claiming it.

[Anonymous · Accepted solution]

https://www.slashgear.com/galaxy-s20-ultra-camera-glass-shattering-blamed-on-alleged-design-flaw-286...

[Anonymous]

I sent a pm to you

[vzw_customer_support]

Thanks for the link. To confirm, is your device experiencing any issues?

LorenzoP_VZW

[Anonymous · Accepted solution]

update coming, then will be fine. Verizon seems slow on monthly security updates; ALSO asked many staff here how to change screen name in here

send DM.

[vzw_customer_support · Accepted solution]

You can change your screen name and email address once you log into to the community forum.
Once logged in Click on the drop down arrow next to your name and click Edit Profile & Privacy. You will be taken to a page that shows your current profile setting and you can edit your screen name and email.

GinaU_VZW

[Anonymous]

sorry

no area in profile  to edit my screen name for the community.

why must this be this hard.

im using my verizon login for community and tried to change community password and says not allowed 

[Anonymous]

sorry

no area in profile to edit my screen name for the community.

why must this be this hard.

im using my verizon login for community and tried to change community password and says not allowed

no area shows to change name