Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
As of Dec 21 I had 0 balance . My new bill ftom dec 22 to jan 21 ..is 785.00 added onto my regular phone bill . They said on customer service and one chat rep it was a past due balance. How can it be past due balance if dec 21 I had zero balance. And dec 22 bill started out as 0. And my bill also says it was for a device buyout charge. I did not do a device buy out or authorize it. I have always done mine with a 2 year contract. My phone they have that associated will has been paid off for over a year. They are both answers I got are incorrect!! I've talked n talked to them and still say I' owe the 785.00 that was added to my regular bill.
We want to ensure you get the assistance you need, Overcharged2021. Please send us a Private Note and allow us to look into your billing concerns more in depth regarding your device buyout charge.