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conference call on 5.1.1 not working
ck12074
Newbie

At some point my ability to make a three way call stopped working.   I can "add a call" and they will answer and when I click merge they are dropped from the call.   I never had a problem with this working until I upgraded to 5.1.1.   Any ideas.

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Re: conference call on 5.1.1 not working
vzw_customer_support
Customer Support

Updates are meant to enhance your phone not cause you headaches ck12074, so I understand your concern. Lets get this working again.


Have you rebooted the phone since the software update? Do you have Advanced Calling enabled on the phone?


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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