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fingerprint sensor not working
stacie4life
Newbie
‎02-09-2016 11:21 AM

Fingerprint sensor not working and backpassword forgotten

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Re: fingerprint sensor not working
vzw_customer_support
Customer Service Rep
‎02-11-2016 11:27 AM

Stacie4life,
We all have so many passwords to try to keep track of in today’s digital world, it’s understandable when one is forgotten. Let’s see what we can do to help. Do you get any type of error when trying to use the sensor? When did this start happening?

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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