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how do I block texts from email addresses on a samsung phone
Freakingspam
Enthusiast - Level 1
‎03-07-2021 08:01 PM

Currently receiving SPAM texts from E-mail address with increasing volumes of them happening , is there a way to stop this from continuing? As it is now you can only block up to 15 email address which is useless since the Spammers change numbers often and it will b e a matter of weeks before the maximum number  is reached. 
If we could simply block email texts like we can numbers that would be good but that option is not available.

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Re: how do I block texts from email addresses on a samsung phone
vzw_customer_support
Customer Service Rep
‎03-09-2021 09:07 PM

It's important to stop getting spam texts as much as possible. Let's explore your options. Please send us a Private Note for assistance.

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Re: how do I block texts from email addresses on a samsung phone
SparkyMD
Enthusiast - Level 2
‎03-16-2021 10:05 AM

Have this been resolved? I'm having the same issue, receiving text messages from email addresses rough no solution as to block this form of messaging. I'm getting 10-15/day. 

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Re: how do I block texts from email addresses on a samsung phone
SparkyMD
Enthusiast - Level 2
‎03-16-2021 10:07 AM

I'm having this same issue, receiving 10-20 text messages from email addresses that I do not have an option to block. 

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Re: how do I block texts from email addresses on a samsung phone
schmidlapp
Enthusiast - Level 1
‎03-16-2021 04:47 PM

Same issue. I'm unable to block online; it sends me to Smart Family and I cannot find where/how to block spam text messages sent via email.

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Re: how do I block texts from email addresses on a samsung phone
vzw_customer_support
Customer Service Rep
‎03-18-2021 10:11 AM

Hello there, SparkyMD! We certainly understand your frustration, and we have all been victims of these calls or messages at one point or another, and we would love the opportunity to help you in any way we can. Can you please send us a PM to better assist you? 

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Re: how do I block texts from email addresses on a samsung phone
vzw_customer_support
Customer Service Rep
‎03-18-2021 04:57 PM

We have a few different options to assist you regarding this.  You should be able to block all text messages sent from the web or by email by using the page below.


https://secure.verizon.com/vzauth/UI/Login?realm=vzw&module=VZWLdap&goto=http%3A%2F%2Fmyvpostpay.ver...

 

Here is more information:

 

https://www.verizon.com/support/block-unblock-services-faqs/#:~:text=Block%20up%20to%2015%20email,un....  (Number 5)

 

Are you able to do this currently?

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Re: how do I block texts from email addresses on a samsung phone
kh_jenn
Moderator
Moderator
‎12-04-2023 03:36 PM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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