how do i retrieve deleted texts

[djsmith53]

I accidently texts I wanted to keep

[deloused]

If you had previously backed them up somewhere with a syncing program such as a Cloud App they'd only be retrievable if you utilized that app to resync them to your device

[vzw_customer_support]

djmith53, we are sorry to hear that you accidentally lost these messages. I know how important they can be. When were the messages deleted? Had you backed them up in some way previously? What make and model phone do you have?

LorenB_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[djsmith53]

They were deleted before they were synced. I have the Samsung Galaxy S6.

Donna [removed] 

Personal information removed as required by the Verizon Wireless Terms of Service​

Message edited by Verizon Moderator.

[vzw_customer_support]

Thank you for clarifying, djsmith53. Since the messages were not backed up prior to being deleted, they would not be retrievable at this time.

AndreaS_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!