Troyounce, we understand the need to be able to use your device as desired. To add a favorite contact to your S9 homescreen, please follow these steps:
Please let us know if this helps.
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Actually that was the VZW instructions for a contact shortcut. Samsung Galaxy S9 / S9+ - Add Shortcuts to Home Screen | Verizon Wireless
This might be more helpful. Galaxy Smartphone - Create favorite contacts on your Home screen | Samsung Australia
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.