Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req's are no longer met; 0% APR.
My husbands mobile date is not working, he restarted the phone and still nothing. The mobile data is turned on, and airplane mode is not on.
Have he tried placing the phone in Airplane mode for a few minutes and then turning it off to see if the mobile data would start? Have you tried the SIM card in another phone if that is an option?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Having a working phone is very important, Manda658. I am happy to help. What happens when your husband tries to use the internet on his phone? Does an error message appear? Since the data has stopped working, have any changes been made to the phone such as new applications being downloaded or software updates? Lastly, are the other services on his device such as calling and messaging working? - GregL_VZW