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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
note 5 keeps restarting and closing apps like failure to load. same issue after a factory rest and in safe mode helppp
wikdaudio
Newbie

note 5 keeps restarting and closing apps like failure to load. same issue after a factory rest and in safe mode helppp

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Re: note 5 keeps restarting and closing apps like failure to load. same issue after a factory rest and in safe mode helppp
vzw_customer_support
Customer Support

This is not the way we expect your Note 5 to behave, wikaudio. You have already completed the steps that we would normally have you complete with this issue. One last thing that we recommend is the Software Repair Assistant http://vz.to/1iarxob.


Once this has been completed, please let me know how things turn out.


TamaraHH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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