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transfer issue due to weak signal

how can I transfer contacts, photos etc from Galaxy S5 to a Galaxy S7 when my signal is too weak?

Re: transfer issue due to weak signal

Take a look at the Samsung Smart Switch app. I believe it supports both wired - via a USB cable connected to both devices, obviously - and wireless transfer.

When I upgraded from my S5 to my S7 I had the two devices connected together via USB and not sure exactly how it all started. The Verizon employee got the process going and I left the store while it was still completing. I had a LOT of data to transfer. Regardless, I believe Samsung Smart Switch should work via a USB cable but if not then check in with your local Verizon store. Someone there should be able to help you out.

Re: transfer issue due to weak signal

get to someplace where there's a stronger network signal or better wi-fi.

Re: transfer issue due to weak signal
Customer Support

DERSIEDOG, we know how important it is to be able to transfer your personal information from one phone to another. We are here to help. We do not suggest doing this with Cellular service, since transferring media can use a lot of data.


Transferring using Verizon Cloud on Wi-Fi is always a great option. Have you tried using the Samsung Smart Switch? Here is a link to Samsung that shows how to process the switch



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