when will verizon start the recall?

[JUDSTI13]

my note 7 was delivered 3 days ago on the 7 of oct can i get a full refund ?

[Weth]

You will get a full refund. Verizon is waiting for direction from Samsung on how to proceed. The end result will be you hand back your Note 7 and you get a full refund.

[mama23dogs]

Since you are within the 14 day window, you can return the phone.  It is expected Samsung will be ,fully recalling and no restock fee would be charged.

[lindamcd]

That would be nice to not charge a restock fee. Thanks!

[mama23dogs · Accepted solution]

Samsung is offering replacements.  It is up to the retailer to offer refunds

We will have to see how it works out.

Galaxy Note7 Safety Recall and Exchange Program

[tikibar1]

A VzW rep replied in another thread with this:

Re: Note 7 return