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Family Base blocks
DeniseCreger
Newbie
‎03-25-2015 06:41 AM

I blocked restricted numbers yesterday and today I received a restricted call?  When does the block become effective using Family Base?

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vzw_customer_support
Customer Service Rep
‎03-27-2015 06:51 AM
DeniseCreger,  Family base is a great feature that can help you manage your account. If you added restricted call block it should go through right away. Did you power cycle the phone after adding the restriction on the line? Try that and keep us posted.  JohnB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Customer Service Rep
‎03-27-2015 06:51 AM
DeniseCreger,  Family base is a great feature that can help you manage your account. If you added restricted call block it should go through right away. Did you power cycle the phone after adding the restriction on the line? Try that and keep us posted.  JohnB_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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