Online text for message + not working since yesterday morning
neverknowtillyoutry3
Enthusiast - Level 2
9 Replies
Santi2010
Newbie

Same here!  Tried multiple browsers with same result.

0 Likes
Reply
thomp114
Newbie

same here also tried 2 different accounts, different browsers, mobile and desktop, cleared cache, cookies etc.. same results, any updates?

0 Likes
Reply
vzw_customer_support
Customer Service Rep

This does not sound right at all. I am sure you would like to use the online feature. I can defiantly can help and see what is going on. I have sent you a private message so I can assist. 

-Amber

0 Likes
Reply
vzw_customer_support
Customer Service Rep

We would like to learn more and get those texting working once again. What is the make and model of device that you are using? What exactly is happening or not happening when you attempt to use the service? 

-Chris

0 Likes
Reply
Jedi-Master
Enthusiast - Level 1

Maybe this could help someone figure out the issue.

Microsoft EdgeVersion 102.0.1245.33 (Official build) (64-bit)

Chrome Version 98.0.4758.102 (Official Build) (64-bit)

Here are the errors shown in the developer tools on Edge:

Screenshot 2022-06-08 082651.pngScreenshot 2022-06-08 082551.png

0 Likes
Reply
thomp114
Newbie

finally working!

0 Likes
Reply
Jedi-Master
Enthusiast - Level 1

Thanks for the update, it is working for me as well.

Looks like they fixed the TypeError issues on the page, as I am not seeing those anymore.

vzw_customer_support
Customer Service Rep

That is good news, thomp114. Glad to hear this feature is now working correctly. Feel free to reach out to us if you have any additional questions.

 

-Gerson

0 Likes
Reply
vzw_customer_support
Customer Service Rep

We appreciate the helpful information, Jedi-Master. Glad to hear Message + is now working correctly. Let us know if you need additional assistance.

 

-Gerson

0 Likes
Reply