Kids unable to make purchases, anyone with similar problem?
Thanks for reaching out with your problem about Smart Family not enabling your kids to make purchases, yeatermorena. Let me help you with this problem to provide you an understanding of the Smart Family works. Did you get any error messages when your child attempted to make a purchase? Do you have any blocks on your child's line? First, the Smart Family feature is designed to do many things, including limiting purchases, and here's a link that shows this information https://www.verizonwireless.com/support/verizon-smart-family-faqs/ under #1. Does this help?
EdwinW_VZW
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