block caller still ringing phone 866 number
tatiasc1
Enthusiast - Level 2

Hi I block a number but it is still getting through to cell

help

did last week but it is still ringing me up to 10 times a day

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vzw_customer_support
Customer Service Rep

So sorry for those unwanted calls, tatiasc1! Let's put an end to your aggravation. You mentioned that you've blocked an 866 number. If you blocked it through FamilyBase on an account with more than one number, please ensure that the restriction was placed on the correct mobile number.

When these calls come in, do you answer them or do they go to voicemail?

DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

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