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Orbi Installation Steps
Nilsa_VZ
Community Manager
Community Manager

Installation can be done in 3 steps:

1. Install Orbi:

  • Download and Use the Orbi app to install and activate your Orbi router & Orbi satellite.

2. Turn off the Wi-Fi on your Fios router:

Fios Quantum Gateway (Use one of the following methods):

image

Use the My Fios app:

  • Select Internetfrom the main screen
  • Under My Networks, tap Enabledfor your Wi-Fi network and switch Enable Private Wi-Fi Access to OFF
  • Repeat for the other Wi-Fi network listed (2.4 GHz or 5 GHz)
  • Repeat for any guest Wi-Fi network listed
  • The Wi-Fi indicator light on your Fios router should be off 

OR

Online via My Verizon:

  • Sign in to your account at com/myverizon
  • Choose ServicesInternet > My Networks
  • Then choose Manageand switch Enable Wi-Fi to OFF
  • Repeat for the other Wi-Fi network listed (2.4 GHz or 5 GHz)
  • Repeat for any guest Wi-Fi network listed

Fios Advanced Wi-Fi Router and Other Models:

image

Online via your computer

  • Open a browser and enter 192.168.1.1
  • Sign in with your router name and password
    • Router name:admin
    • Router password:The default password can be found on your router’s label
      Note: If you change the default password, use your new password
  • Go to Quick Linkson the left
  • Select Change Wireless Settings, then change the button to turn wireless off
  • The Wi-Fi indicator light on your Fios router should be off.

 3. Put your Orbi router in AP mode:

  •  Open a browser and type com
  • Sign in to your Orbi account using your user name admin and admin password created during the Orbi setup
  • Select the ADVANCEDtab > Advanced Setup > Router/AP Mode
  • Select the AP Modecheck box
  • Click the Applybutton (at the top) to save the changes. Your Orbi will reboot. Rebooting will be complete once the satellite’s LED ring light stops glowing magenta. Although you can log back into the Orbi login web page, you don’t need to.

For additional help try Verizon Support on Twitter @VerizonSupport or visit Netgear.com/Support or call Netgear at 888-309-2810.

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