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Lithium sigin popup
tns
Master

something is strange with the forums today.  Already signed in but keep gettin a popup saying I need a signin

image

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1 Solution

Correct answers
Re: Lithium sigin popup
Heather_VZ
Specialist

Sorry for the confusion- it was a momentary glitch and it should be gone now.

Thanks,

Heather

View solution in original post

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Re: Lithium sigin popup
KaLin
Khoros Partner
Khoros Partner

I'm all over this, tns.  Same thing happened to me just a few minutes ago.

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Re: Lithium sigin popup
Heather_VZ
Specialist

Sorry for the confusion- it was a momentary glitch and it should be gone now.

Thanks,

Heather

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Re: Lithium sigin popup
starrin
Contributor

Attempting to sign in and keep getting a post which says:

An Unexpected Error Has Occurred:  Your request has failed.  We reccommend you open a Lithium Support Case and give the date and time you received this error (about 0910 and again at 0950, 23 October) and this exception ID: 3FD925BA

Can't log in and have no idea how I got here nor how I will read any reply.

HELP

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Re: Lithium sigin popup
ElizabethS
Champion

You are already signed in, but we have passed this along for investigation.

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Re: Lithium sigin popup
starrin
Contributor

@ElizabethS wrote:

You are already signed in, but we have passed this along for investigation.


I recognize this but, when I attempt to access anything in the forums, all I see is that message, the forums don't come up, and I can't get beyond that point.

So, what's your relationship to Lithium.  Yes, I did find them, and sent a message.

Like you, they're looking in to it.

FWIW, have attempted to log in via my laptop, and have been able to sign in, but then the same "unexpected error turns up, and that's that.

BAH!

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Re: Lithium sigin popup
ElizabethS
Champion

This issue has been identified and is in the process of being fixed.

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Residential Products and Services
topdog
Specialist

When I try to get to "Residential Products and Services, I get this error message :

An Unexpected Error has occurred.
Your request failed. We recommend you open a Lithium Support Case and provide the date and time you received the error and this Exception ID: 3FD925BA.
Click your browser's Back button to continue.

.Return to my original page ...

What is going on!!!!!!!!!

 

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Re: Residential Products and Services
topdog
Specialist

As a matter of fact, I can not get on any of the topics from the Support page.    Also can not get to blogs.  My sister is having the same problem,

Re: Lithium sigin popup
starrin
Contributor

FYI those following this thread, Lithium says they were able to replicate the problem and the ball is in Verizon's court.

    They also serve who only sit and wait.

            starrin