Can somebody help with this?
I'm a new customer as of 2 days ago, my Verizon 'my account' username and password work fine. I signed up up for a forums account today (BenConrad) and was able to post 1 message but now I can't log back in. I can retreive my account name and I can reset my password. When I log in with that info it sends me to a page where I would pick my nickname. When I enter my nickname 'BenConrad' and my email it tells me that the email address is already in use. Yes it is, I used it to sign up for the forums account, it's also the same address used for the 'my account' info.
Can somebody help me out?
your not doing anything wrong. this is just a poorly coded site with many bugs.
im having the same problem.
verizon makes a ton of money from nickel and diming us, you woudl think they could afford some decent programmers to design the site.