Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Need more My Account forums?
prisaz
Legend

The shared services Account forum is getting so cluttered with wireless issues, it is difficult to find other services account issues. I see the reasons behind the wireless folk joining the forums a while back, and it did not make since to have VZW forums, and putting everything in one place was a good idea. But now things seem to be overun and cluttered in some areas.

I agree with having one My Verizon for access to all the services, but there are many different account types. My My My perhaps it's a bad idea.

My Verizon (Web Site concerns)

My Wireless Account

My Residential Account

My One Bill Account

My Business Account

Re: Need more My Account forums?
dslr595148
Super User
Super User

* Sign * Agree / +1

0 Likes
Re: Need more My Account forums?
SuzyQ
Super User
Super User

I'm in agreement here.  Not all Verizon accounts are the same, or handled the same.  "Assuming" the account is a wireless account and then finding out it's a FIOS bundled account has caused more confusion than solutions (for me, that is!).  Posters don't always give details, assuming we *know*  what their account is....and I tend to assume everything is a wireless account unless specifically told otherwise (though I am getting better at reading between the lines!!)

So perhaps a separate board for each account type would be a good idea, as prisaz suggested.  Then us wireless folks won't be cluttering up *your* account boards so much.  Smiley Indifferent

0 Likes
Re: Need more My Account forums?
prisaz
Legend

@SuzyQ wrote:

I'm in agreement here.  Not all Verizon accounts are the same, or handled the same.  "Assuming" the account is a wireless account and then finding out it's a FIOS bundled account has caused more confusion than solutions (for me, that is!).  Posters don't always give details, assuming we *know*  what their account is....and I tend to assume everything is a wireless account unless specifically told otherwise (though I am getting better at reading between the lines!!)

So perhaps a separate board for each account type would be a good idea, as prisaz suggested.  Then us wireless folks won't be cluttering up *your* account boards so much.  Smiley Indifferent


Hey I wasn't beating on Wireless. Wireless was like the British invasion when the Beetles came to town. Not a bad thing.Smiley Wink

Oh there our account boards. Or should I say Verizon's account boards. Didn't mean to offend anyones.

0 Likes
Re: Need more My Account forums?
SuzyQ
Super User
Super User

No worries, prisaz, I'm just razzing you.  You did say:

The shared services Account forum is getting so cluttered with wireless issues, it is difficult to find other services account issues.

I'm agreeing with your suggestion to create separate boards to deal with different account types.  Good idea....  🙂

Re: Need more My Account forums?
Jaime_Lee
Specialist

Some really good discussion here.  Your admins agree.  It was getting confusing 😃

Please see the new My Verizon (Residential) Board and the new My Verizon (Wireless) Board.

Thank You for your really good ideas!