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1 Pixelated channel
BigD49
Newbie
‎06-12-2015 07:29 AM

We have 1 channel that is coming in pixelated all the time.  We just added the new /INfo  pack all the channels work fine except HD619 accuweather.  Can someone check th CO or the VHO for ths channel since it is only the one channel? 

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Re: 1 Pixelated channel
gs0b
Super User
Super User
‎06-12-2015 07:48 AM

Welcome to the forums.  You're talking to other customers here.  If you want to get a message to Verizon, you need to call or chat with them.

Good Luck.

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Re: 1 Pixelated channel
Telcoguru
Master - Level 1
‎06-13-2015 09:11 AM

They have been having a lot of problems with that channel. I do not believe the trouble is on your end.

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