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I have 2 media servers and through the mobil app I can "see" both DVR's - set shows to record and see what has been recorded. However - I can only stream off 1 of them. After several reboots of routers, media servers and other set top boxes - and unistalling of app on iphone - I finally went to the system info for both media servers... these are pictures of the second page for each. Any idea how I get the 2nd on to stream? Not sure if it helps - but the media server that does not stream - does not have the "mobile" menu option under system either...
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Got a rep on the mobile app under help that seemed to underdstand the issue. A "patch" was recently released and a reboot of the boxes had to be done by them.... All is right with the world now 🙂
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Check your bill to make sure you are paying for the dual VMS 12 tuner option.
I couldn't stream at all (I have 1 VMS). Turns out although I had Qunatum service, I wasn't being billed for it.
If that's not it, I would say start a ticket via the app.
They can help you go from there.
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Got a rep on the mobile app under help that seemed to underdstand the issue. A "patch" was recently released and a reboot of the boxes had to be done by them.... All is right with the world now 🙂