Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Animal Planet HD and Science Channel HD are unwatchable
zoppi7
Newbie

These two HD channels on my HD box are scabbled and keep cutting in and out.  These are the only two HD channels that this happens to.  Anybody have this problem and got it fixed?

0 Likes
Re: Animal Planet HD and Science Channel HD are unwatchable
A_Jane
Newbie

I have been having the same issue on those channels as well as TLC HD and Bravo HD. I've reset the set-top box numerous times and changed the channel and gone back to the channel and they are still blank.

0 Likes
Re: Animal Planet HD and Science Channel HD are unwatchable
MikePulice
Newbie

We have the same issue with TLC.  My wife watches or tries to watch Bride Day on TLC HD on Friday nights.

We can watch for approximately 2 hours and then poof the picture freezes.

Any and all attempts to leave the channel and come back result in channel is unavailable. Sometimes it just returns to the same frozen picture. 

Doing the actions they suggest do nothing.  Even using the downloadable home agent does nothing.

0 Likes
Re: Animal Planet HD and Science Channel HD are unwatchable
awilife45
Newbie
I have the same issue. I think it may mean that our tv package DOES NOT include Animal Planet. I suggest you call Verizon Fios to ask them.
0 Likes
Re: Animal Planet HD and Science Channel HD are unwatchable
CRobGauth
Super User
Super User

If you have more than 1 TV, does it happen on all?

Start at ont a d double check coax connections.

What model stbs do you have?

0 Likes