Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Annoying promotional popups On Demand
hlc97
Newbie

EVERY TIME I go into On Demand, the first time I move the cursor, I get a popup promoting $1 off movies.  This happens even though I long ago selected to disable popups, recommendations, promotions, and guide banners in Menu/Settings/Notifications.  These popups require 2 button presses to dismiss, and the popups occur on every visit to On Demand (even if only a few seconds after exiting On Demand).   The popups are so annoying that I am about to resolve never to purchase video On Demand (there being so many online alternatives) because Verizon is not honoring the "disable" options in settings.

0 Likes
Re: Annoying promotional popups On Demand
CRobGauth
Super User
Super User

What model stb do you have?

How do you bring up bod?

I don't see the same issue as you via quantum stb.

0 Likes
Re: Annoying promotional popups On Demand
tns2
Super User
Super User

Make sure you truly turned off promotions option on your STB.  New firmware updates have been known to switch promotions back on.  Should stop popups.  Although I believe they stil show featured VOD in your window.

0 Likes