Bookmarks

[tenaj13215]

I can find MY bookmarks for movies I have previously bookmarked.  But where did the OPTION to bookmark go?  All I see is buy/rent, watch, etc.

Thanks

[CRobGauth]

What model stb do you have?

[tenaj13215]

• Model:VMS1100

This just happened recently.  There is a Buy/Rent option, watch trailer, etc, but no option to bookmark.

All of the items I bookmarked are still under My Bookmarks, but now I can not bookmark anything new!

[CRobGauth]

Try rebooting STB.

Mine still has it.

I hit On Demand.

Then Select first Movie (Annabell).

I have option to Buy/Rent, Bookmark and Watch Trailer

[tenaj13215]

tried rebooting stb.  tried rebooting router.  unhooked BOSE and DVD player and hooked straight from stb to tv.  Still no option to bookmark in On Demand movies, only buy/rent or watch trailer.  Ready to call Verizon - although I hate doing that and have them make me go through all the same steps I have already done.  

[CRobGauth]

Try hitting them up on twitter @verizonsupport

[tenaj13215]

don't use twitter - will try something else.  thanks