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Box Shutting Down Every 30 Minutes
greyster
Newbie
‎05-07-2020 10:04 AM

Am having a problem with set top box shutting down after 30min. VERY annoying. May not be a Verizon customer for long. Will have to return to Altice for reliable TV service as well as better picture quality.

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Re: Box Shutting Down Every 30 Minutes
clem21
MVP MVP
MVP
‎05-07-2020 03:22 PM
@greyster wrote:

Am having a problem with set top box shutting down after 30min. VERY annoying. May not be a Verizon customer for long. Will have to return to Altice for reliable TV service as well as better picture quality.

What exactly happens? Does the box power off and reboot back to the screensaver? Does it say its reloading programming? You need to be more specific.

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Re: Box Shutting Down Every 30 Minutes
clem21
MVP MVP
MVP
‎05-07-2020 03:22 PM
@greyster wrote:

Am having a problem with set top box shutting down after 30min. VERY annoying. May not be a Verizon customer for long. Will have to return to Altice for reliable TV service as well as better picture quality.

What exactly happens? Does the box power off and reboot back to the screensaver? Does it say its reloading programming? You need to be more specific.

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