Caller ID on TV doesnt work with digit Phone

[tammy23641]

I don't know why I set it up is say it is enabled but still doesnt work. Help.

[Hubrisnxs]

Disable the Caller ID alerts in the STB (menu->settings->caller id->alert display->disable)
Power Cycle STB
Re-enable the Caller ID alert in the STB (menu->settings->caller id->alert display->enable)

some people said that simply toggling the alerts is enough, but I think a lot of people, through experience said, that the reboot in the middle is a neccessary evil.

If that doesn't work - reach out to the online chat - those guys seem to have an easier time fixing it, rather than calling in.  plus it's faster too.

[prisaz]

Also if you know about signing into your router, and port forwarding under the firewall settings, the following ports should be set up by Verizon. Note there is no option to Delete these rules, because they are set by Verizon and should stay. They should do this. Tech support can check it, and make corrections. Via the online chat, or a phone call to tech support. Your settings may vary depending on the number of boxes you have, and type of connection.

Applied rules:

Networked Computer / Device	Protocols	WAN Connection Type	Status	Delete
localhost 127.0.0.1	Verizon FiOS Service Tcp Any -> 4567	All Broadband Devices	Active
192.168.1.101:63145	Application UDP Any -> 63145	WAN PPPoE	Active
192.168.1.100:63145	Application UDP Any -> 63146	WAN PPPoE	Active
192.168.1.102:63145	Application UDP Any -> 63147	WAN PPPoE	Active
192.168.1.102:8082	Application TCP Any -> 35000	WAN PPPoE	Active
192.168.1.100:8082	Application TCP Any -> 35001	WAN PPPoE	Active
192.168.1.101:8082	Application TCP Any -> 35002	WAN PPPoE	Active