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Caller IT to the TV Alert message pop-up delay
tightlines2
Enthusiast

Is it me or is the Caller ID to TV feature very flaky?  Generally when the alert does not show I do the following steps to correct:

Disable

Re-boot DVR

Enable

At it magically comes back.

Now I have a different problem - the caller ID alert appears about 2 minutes AFTER the call comes through - rendering this feature useless.  I re-set the router and no change - all TV's 3 SD and 1 HD show the alert about 2 minutes after the call comes in.

Any help out there?  Thanks

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1 Solution

Correct answers
Re: Caller IT to the TV Alert message pop-up delay
hracer
Contributor

Again. Engineers are aware of this. They are working on resolving this. There is no ETR right now.

View solution in original post

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Re: Caller IT to the TV Alert message pop-up delay
Outback11
Newbie

I'm having the same problem, has any one found a solution?

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Re: Caller IT to the TV Alert message pop-up delay
hracer
Contributor

There is a delay. Engineers are working on it. now. No ETR at this time.

Re: Caller IT to the TV Alert message pop-up delay
davekingsb
Enthusiast

When I have this trouble, I've  disabled caller-id, rebooted my set-top-box, and enabled caller-id --- it works.  

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Re: Caller IT to the TV Alert message pop-up delay
john4309
Newbie

I tried the disable-reset the box- enable the caller ID, but did not help the pop-up delay time.

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Re: Caller IT to the TV Alert message pop-up delay
hracer
Contributor

Again. Engineers are aware of this. They are working on resolving this. There is no ETR right now.

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Re: Caller IT to the TV Alert message pop-up delay
tightlines2
Enthusiast

Thanks for the status update.  The problem I was having with the delayed Caller ID to the TV alert is fixed and working now.

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