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Can I get a Motorola 7100 instead of a 6200?
Maeztro
Enthusiast

I set up a new TV in our house and I have the box hidden away in a cabinet.  I have the 6200 and I got this little infared eye that plugs it to the back of the 6200 and lets me change channels.  

Now, the eye does not work with the 6200 but I can confirm that it does work fine with the 7100.  I called VZ and asked if they could send me a 7100 instead and the salesman said he had no options to chose which box.

So basically, is there any way I can get a 7100 swapped out for my 6200?

Thanks in advance,

Steve

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Re: Can I get a Motorola 7100 instead of a 6200?
Bob_Robertson
Specialist

the guy you talked to, Verizon has no way of specifying a model number....

Your best bets are to :

A) check a local store...  Here is a link to local stores  https://www.verizon.net/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_contentDisplay&case=settop...

B) somehow,  get ahold of a field tech, and ask if they can/will swap out your 6200 with a 7100 from their truck...

best o luck

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