Can no longer reach Music Channels

[Carley1]

When I attempt to enter the 4 digits to get to the music channels, I can only enter 3 digits and a screen appears that talks about Spend Smart Coupons!  What has happened that I would get that and not be able to get to the music channels?  I have exited to Live TV and it still is there if I try to return to the music channels.

[JessicaJean1]

Same problem here (in NJ).  Worked fine yesyrerday (Oct 14)

[CRobGauth · Accepted solution]

What model STB do you have?

Have you tried to power reset your box?

[JessicaJean1]

Thanks.  Rebooting the Set Top Boc worked.