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We are subscribed to the second tier TV plan, FiOS TV Extreme HD. We were told this plan including everything in the first tier, FIOS TV Prime HD along with other channels. However, when I tried to select the Hallmark Movie Channel, I get a message that we are have not subscribed to it. I check the Verizon web page and see that Hallmark Movie Channel is part of Prime. Why is it not available to us on Extreme? Thank you.
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There are about a half dozen channels in Prime that aren't in Extreme, that is one of them. They have an asterisk next to them on the channel lineup explaining that.
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Call in u might save a few bucks with the new package and get bundled. U should get those channels back.
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It's just the opposite. Those channels were in the old Extreme, but not in the new Extreme!!!!!!
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It was a very strange decision from Verizon. I think there are four such channels - Hallmark Movie, Gospel Music, RFD-TV, and Retirement Living.