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When I try to watch CNN online today, I get a message that says "You are not authorized to view this content. Please contact your TV provider for further assistance". It never asks for a username or password, just asks to select my provider, then displays that message. CNN is included in my channel package. It used to work online.
To rule out being a browser issue, have you tried using a different browser or using a different computer?
@Anthony_VZ wrote:To rule out being a browser issue, have you tried using a different browser or using a different computer?
At the time I started this thread, it wouldn't work with any browser I tried on one of my computers, but worked fine on another. Now, it seems to have fixed itself. Thanks anyway.