Can't watch recorded shows from IPC
mewing80
Enthusiast - Level 2

For the past two weeks I have been unable to watch recorded shows on the arris IPC 1100 p2 in my loft and master bedroom. I get an error message no code and the station that I have tuned on turn black with no sound have to change to another channel to get picture and sound I just received new IPC boxes today (dec 15th) previous ones had the same issue and still having same issue.  I have been on verizon chat about this issue mutiple times already I am not happy about this and was wondering if anyone else has the problem and what was done to fix it?  I do have a tech coming out tommorow to look at this

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Re: Can't watch recorded shows from IPC
mewing80
Enthusiast - Level 2

Tech came out and replaced the spliters and everything is ok for now.

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Re: Can't watch recorded shows from IPC
tns2
Community Leader
Community Leader

Obviously at least three possibilities

Bad VMS

BAD IPC

Bad home network.

Have you tried eliminating some of the possibilities?

remember you are mostly talking to PEERS here.

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Re: Can't watch recorded shows from IPC
mewing80
Enthusiast - Level 2

Not sure should know more tommorow when a tech comes out.

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Re: Can't watch recorded shows from IPC
mewing80
Enthusiast - Level 2

Tech came out and replaced the spliters and everything is ok for now.

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