Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Cannot activate HGTV app on Apple TV
jbmfinpro
Newbie

I cannot activate the HGTV app on an Apple TV streaming device. The activation always gets hung up after I have entered the code generated by the HGTV app and it then asks me to confirm my cable provider. As soon as I select Verizon FiOS from their list of choices I get an endless spinning ball. Verizon is obviously not sending the proper verification to HGTV to complete the activation.

This has happened on three different AppleTV devices all trying to  activate HGTV with a FiOS verification. I have not had any problem activating any other channel's streaming app (PBS, AMC, CBS, etc.)

0 Likes
Re: Cannot activate HGTV app on Apple TV
JMF880
Newbie

Have this same exact issue but with all streaming channels. Cannot activate NBC Sports, Food Network Go, etc. on my Xbox One.

0 Likes
Re: Cannot activate HGTV app on Apple TV
CRobGauth
Super User
Super User

What error are you getting?

Can you not activate any channels?

Re: Cannot activate HGTV app on Apple TV
howemi01
Enthusiast - Level 2

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.

0 Likes
Re: Cannot activate HGTV app on Apple TV
Idongacha
Newbie

I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks

0 Likes
Re: Cannot activate HGTV app on Apple TV
jonjones1
Legend

@howemi01 wrote:

Just wanted to chime in on this. I haven't been able to authorize NFL Network, Food Network and various other streaming services through my Fios account in days. I get an endless loop of this:

This is across various devices, browsers, apps, etc. Usual steps like deleting caches and rebooting haven't made any difference.


Unfortunately not all programming is available for viewing outside of fios tv. To use the outside apps may not have been granted by the product channel providers. IE: ESPN or HGTV, Lifetime etc. the rights to view may only be on approved devices native to your service provider. In this case verizon fios. They may not pay the content provider for off aervice viewing. Blame the content providers and not verizon.

0 Likes
Re: Cannot activate HGTV app on Apple TV
CRobGauth
Super User
Super User

@Idongacha wrote:

I don't get half of the shows on the hgtv app that I gotv on COX. FiOS sucks


Like what? I have me very had an issue watching shows on HGTV app.

0 Likes