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Cannot set up new Box to TV
Apachemt77
Newbie

I just got a new box from Verizon and it will not set up the TV. It says Coax cable not recognized, and then VMS Moca Link is down.  Everything else works and I am connecting the Coax correctly.  Any suggestions?

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Re: Cannot set up new Box to TV
TomH121
Super User
Super User

Please provide more SPECIFIC information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?

Set Top Box Model No. ?

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