Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am receiving that error whether I try Chrome, IE, or Firefox from multiple IP addresses. I am logged into my account and can see my services, but I cannot change them. Any time I try I get :
"We are looking up your account information and checking for available services.
This will only take a moment."
And then after 15 seconds or so:
"Please contact the Verizon Local Business Office
We're Sorry, we're unable to continue your order at this time.
Please try again later or contact your local Verizon Business Office for assistance.
I have not received any help from calling the number. Any ideas?
What do they say when you call?
They said that they can change the services for me. But I want to view and do it myself from the website. Not sure why it stopped working.
This issue has been escalated to a Verizon agent.